Refund policy
Return & Exchange policy:
We hope you enjoy your purchase! If you are not satisfied with your purchase, we are always ready to help...
Return & Exchange conditions:
- Item(s) must be returned in their original condition: unworn, unwashed and with all tags attached.
- Item(s) returned with obvious wear, makeup, stains, perfume will be subject to denial.
- Item(s) must be returned in their original packaging to ensure safe transit.
- Item(s) must be accompanied with a valid receipt and return label and be returned within our specified timelines.
Failure to adhere to the above standards may result in your return being denied or rejected.
Regular Return/Exchange Policy:
Regular Price Merchandise: Items purchased at regular price are eligible for a refund or exchange within 7 days of the shipping date. Shipping cost is non refundable. $20 return shipping fee will be deducted from your refund.
Sale price Merchandise: Items purchased at sale price are not eligible for a refund or exchange.
Order Cancellations or Modifications:
If your order has not been fulfilled yet, you may be able to cancel it. Please contact us at officialheyhon@gmail.com and we will try our best to help you.