Refund policy

Return & Exchange policy:  

We hope you enjoy your purchase! If you are not satisfied with your purchase, we are always ready to help... 

Return & Exchange conditions:

  • Item(s) must be returned in their original condition: unworn, unwashed and with all tags attached.
  • Item(s) returned with obvious wear, makeup, stains, perfume will be subject to denial.
  • Item(s) must be returned in their original packaging to ensure safe transit.
  • Item(s) must be accompanied with a valid receipt and return label and be returned within our specified timelines. 

Failure to adhere to the above standards may result in your return being denied or rejected.

Regular Return/Exchange Policy:

Regular Price Merchandise: Items purchased at regular price are eligible for a refund or exchange within 7 days of the shipping date. Shipping cost is non refundable. $20 return shipping fee will be deducted from your refund. 

Sale price Merchandise: Items purchased at sale price are not eligible for a refund or exchange. 

Order Cancellations or Modifications: 

If your order has not been fulfilled yet, you may be able to cancel it. Please contact us at officialheyhon@gmail.com and we will try our best to help you.